kotakqq Privacy Policy

This page describes what we collect when you use kotakqq and how we keep that data protected. We collect your email, phone number, and payment details to verify your account, process your deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, and support your account on our platform.

We do not sell your personal data to third parties. We share information only with payment processors and service providers necessary to run kotakqq. Our servers may sit outside your jurisdiction, and your data may be processed internationally according to this policy. We encrypt your login credentials and payment information to keep them secure.

If you have questions about how we handle your data, how to request access to your information, or how to delete your account, read the sections below. We also describe your rights and how to contact us.

Data we collect on kotakqq

We collect data in several categories. First, account data: your email, phone number, username, password hash, and date of birth. We use this to create your account, verify your identity, and keep your account secure. Second, payment data: your payment method, transaction history, deposit and withdrawal amounts, and the timestamp of each transaction. We use this to process your payments, prevent fraud, and comply with financial regulations.

Third, activity data: which games you play, how long you play, your bet amounts, and your betting history. We collect this to offer customer support, understand your preferences, and personalize your experience on kotakqq. Fourth, device data: your device type (Android, iOS, or desktop), browser type, IP address, and approximate location based on IP. We use this to detect fraud, optimize our platform, and provide technical support.

Email and phone

Collected during account registration to verify your identity and send you account notifications.

Payment information

Your payment method (DANA, e-wallet, bank account, etc.) and transaction history to process deposits and withdrawals.

Activity logs

Games played, bets placed, and session duration to personalize your experience and offer support.

Device and IP data

Your device type and IP address to detect fraud, optimize performance, and provide technical assistance.

We do not knowingly collect data from anyone under the age of legal majority in their jurisdiction. If we discover that a minor's data has been collected, we delete that data immediately.

How we use your data on kotakqq

We use your data to run kotakqq and improve our platform. Specifically, we use it to verify your account, process your deposits and withdrawals, detect fraud, respond to your support requests, and send you notifications about your account. We analyze activity data in aggregate—not individually—to understand which games are popular, how to improve our platform, and where to invest in new features.

• 1
  Account verificationPrimary use

  We verify your identity using your email, phone, and payment details before allowing withdrawals.

• 2
  Payment processingEssential

  We pass your payment details to our processors (mobile banking, local payment, your bank, etc.) to execute deposits and withdrawals.

• 3
  Fraud detectionSecurity

  We analyze your IP, device, and transaction patterns to detect suspicious activity and protect your account.

• 4
  Customer supportService

  We use your activity and account history to answer your questions and resolve issues quickly.

We do not use your data to create detailed profiles or discriminate against you. We do not sell your data to advertisers or third-party marketers. We do not use your data to make automated decisions about your eligibility for deposits or withdrawals—all decisions are made by our team based on our policies.

Third parties we share data with

We share your data only with service providers necessary to operate kotakqq. These include payment processors (your bank, online payment, e-wallet, etc.), hosting providers who store our servers, and analytics services that help us understand platform usage. We require all third parties to protect your data according to this policy and their own privacy commitments.

We do not control how third parties use your data once they receive it. We recommend reading their privacy policies directly. If you have concerns about how a payment processor or hosting provider handles your data, contact us through the support channel on kotakqq, and we can provide more details about our agreements with them.

We may disclose your data if required by law, regulation, or a court order. If a government agency requests your data, we will comply if legally required. We will notify you of such requests when possible, though we may be legally prohibited from doing so.

Your rights regarding your data

You have the right to access your personal data. Log into your kotakqq account to view your email, phone, transaction history, and activity logs. If you want a complete data export, contact our support team through the in-app chat or email, and we will provide it within a reasonable timeframe.

You have the right to correct your data. If your email, phone, or address is inaccurate, update it in your account settings. You have the right to request deletion of your account and associated data. We will delete your personal information within a reasonable timeframe, though we may retain transaction records as required by law or for fraud prevention.

You have the right to opt out of non-essential notifications. In your account settings, disable push notifications, email updates, or SMS alerts related to promotions or feature announcements. We will continue to send essential notifications—like payment confirmations or security alerts—regardless.

Cookies and tracking on kotakqq

We use cookies to keep you logged in, remember your preferences, and analyze how you use kotakqq. Cookies are small text files stored on your device. When you visit kotakqq, our servers send cookies to your browser, and your browser sends them back on each visit. This allows us to recognize you and provide a personalized experience.

We use two types of cookies: essential cookies (needed for login and security) and analytics cookies (to understand site usage). We do not use targeted advertising cookies. You can disable cookies in your browser settings, but this may affect your ability to log in or access certain features on kotakqq.

How we protect your data

We use industry-standard encryption (SSL/TLS) to protect your data in transit. Your password is hashed using a secure algorithm so that even our staff cannot see it. Payment information is encrypted and stored securely. We conduct regular security audits and penetration testing to identify and fix vulnerabilities.

We limit access to your data to kotakqq staff who need it to provide support or process payments. All staff sign confidentiality agreements. We use firewalls, intrusion detection, and other technical measures to prevent unauthorized access.

However, no security system is perfect. We cannot guarantee that your data will never be compromised. If we discover a data breach, we will notify you and relevant authorities within the timeframes required by law.

How long we keep your data

We retain your data for as long as your account is active. If you delete your account, we delete your personal data within a reasonable timeframe, typically within 30 days. However, we may retain transaction records and activity logs longer if required by law, regulations, or for fraud prevention and dispute resolution purposes.

Children and kotakqq

kotakqq is not intended for anyone under the legal age of majority in their jurisdiction. We do not knowingly collect data from minors. If a parent or guardian believes a child's data has been collected on kotakqq, please contact us immediately, and we will delete it.

Changes to this policy

We may update this privacy policy from time to time. We will notify you of significant changes by sending you an email or displaying a notice on kotakqq. Your continued use of our platform after changes indicates your acceptance of the updated policy. We encourage you to review this policy regularly.

Contact us about privacy

If you have questions about this privacy policy, want to request your data, or believe we have mishandled your information, contact our support team. You can reach us through the in-app chat on kotakqq, or email us directly. We respond to privacy inquiries within a reasonable timeframe. If you are not satisfied with our response, you may have the right to contact your local data protection authority.